Private, secure, real-time interpretation, available as SaaS or on-premise. Every plan includes all languages, Fluent mode and our patent-pending verification method.
Solo practice
Solo
Flat rate per physicianPay for the physician. Your whole support staff is included at no extra cost.
Unlimited translation, no minute counting
Automated SOAP notes included
Unlimited admin seats for reception, nurses and office managers
Zero data retentionProcessed in volatile memory only, nothing is stored
Clinics and groups
One shared pool of minutes for your whole team
Pay one platform fee and choose a monthly pool. Every provider draws from it, across all your locations. The larger the pool, the lower your per-minute rate.
With Smart Session Billing, the clock pauses when you step away from the patient. You only pay for active care time.
Choose monthly or yearly billing.
Pool
Minutes / month
Per-minute rate
Essential
200
Standard
Starter
450
Lower
Growth
900
Lower
Practice
1,800
Lower
Network
3,500+
Lowest
Compare plans
Everything in each plan, side by side.
Solo
Shared pool
Enterprise
Seats and access
Provider seats
1
Unlimited
Unlimited
Admin and support staff seats
Unlimited
Unlimited
Unlimited
Multiple locations
Interpretation
All languages and Fluent mode
Patent-pending verification method
Translation minutes
Unlimited
Shared pool
Custom
Automated SOAP notes
Add-on
Add-on
Custom medical vocabulary
Billing
Pricing model
Flat rate
Fee + pool
Custom
Yearly plans
Custom
Smart Session Billing
Volume-based savings
Live admin portal
Cancellation period
30 days
30 days
Custom
Security and support
BAA for HIPAA
EHR integration
Add-on
Add-on
Add-on
On-premise deployment
Dedicated account manager
Non-profit or rescue organization?
We offer special discounts for non-profits and rescue organizations. Get in touch to find out what you qualify for.
Yes. Every plan includes a BAA for HIPAA, and Mabel is GDPR compliant, whether you use our SaaS or deploy on-premise.
Do you store our conversations?
No. Mabel has zero data retention. Everything is processed in volatile memory and nothing is written to disk, so no patient conversation is kept after it ends.
Do you use our conversations to train your AI models?
No. Your conversations are never used to train our AI models. With zero data retention, nothing is kept that could be used for training.
What counts as a billable minute?
Only active care time. With Smart Session Billing, the clock pauses automatically when you step away from the patient.
Can we pay yearly?
Yes. Shared pool plans are available with monthly or yearly billing. Enterprise contracts are tailored to your organization.
Which languages are included?
All languages and Fluent mode are included on every plan, together with our patent-pending verification method so you can check each translation before it is played.
Do you offer discounts for non-profits?
Yes. We offer special discounts for non-profits and rescue organizations. Contact us to find out what you qualify for.
How do we cancel?
Solo and Shared pool plans have a 30-day cancellation period. Enterprise terms are set in your contract.